Palio's Pizza Cafe, Forney

Tried the scorcher pizza and it was nice! Did not see any of the toppings on the thin crust so was a little confused if my order got swapped, but the taste was perfect. So no complaints.

The restaurant was pretty quiet for dine-in, but it looked like they had a steady flow of to-go orders. The girl who took my order was very friendly and helpful. The fountain drinks tasted a little off, like they might have been low on syrup. One thing that stood out was the staffing, it felt a little unusual. After the cashier left for the day(assuming bc she left in a car), we mostly just saw the team working on pizzas. There were two other employees around, but one was sitting at the bar with a laptop and the other at a table, only getting up when customers came in. It made things a little awkward when we needed to ask for to-go boxes. As for the food, the chicken Alfredo had nice flavor but was a bit watery. On the other hand, the pizza was delicious!

The customer service here was absolutely incredible. The team working today (the day I’m writing this review) was so kind and welcoming. I had just come back from traveling and was really tired, but my nephew went in to order our pizza, and the staff treated him with such warmth and respect. It honestly made our evening. What really stood out was the kindness of the people working there. It’s rare these days to find a place that’s not overly busy yet still goes above and beyond for their customers. We just wanted to take a moment to applaud them for being so friendly and caring. Thank you for making our night better!